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SPN Consultancy Limited | Call Now:  08445 61 61 35 | Email:  info@spnict.com                 
SPN offer three types of service plans, all can be tailored to suit your requirements.

Gold - The most prestigious IT service available with ultimate cover
• Full IT Support (Maintenance & Consultancy)
• Hardware covered (Parts and labour)
• Hardware fixing on-site
• Software and configuration repairs, error correction and configuration fixing
• Diagnose and resolve demonstrating errors, faults or viruses
• Fast 4 hour response for Critical Hardware support
• Telephone help desk support (8am – 6pm, Monday to Friday)
• New installations at trade prices (i.e. New PC’s, Servers, Hubs etc)

Silver - Enhanced support which suits the majority of recruitment companies
• Full IT Support (Maintenance & Consultancy)
• Hardware fixing on-site
• Software and configuration repairs, error correction and configuration fixing
• Diagnose and resolve demonstrating errors, faults or viruses
• Fast 4 hour response for Critical Hardware support
• Telephone help desk support (8am – 6pm, Monday to Friday)
• New installations at trade prices (i.e. New PC’s, Servers, Hubs etc)

Bronze - Our entry or trial package before you take up a silver or gold contract
• Full IT Support (Maintenance & Consultancy) at our standard rates
• Software and configuration repairs, error correction and configuration fixing
• Diagnose and resolve faults or viruses, Competitive call out rates
• 8 hour response for Critical Hardware Support
• Telephone help desk support (9am – 5:30pm, Monday to Friday)
Services | Maintenance
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